Shipping Rates

Delivery delays due to COVID-19

 

Due to the current global situation, shipments may experience some delays, but please rest assured your order will still be delivered to you. We appreciate your patience in these difficult times.

We are closely following official regulations to ensure we are prioritising the well-being of both our staff and customers, as this is of utmost importance to us. Where possible, we are working from home, while our warehouse team are following strict safety protocols that are implemented to protect their well-being. These precautions may result in a slightly longer dispatch time than we usually deliver, but we will do our utmost to ensure that all orders are get to you as soon as possible.

We recommend monitoring your local postal service for up-to-date information on deliveries in your local area, as these vary from region to region. Please feel free to reach out to us anytime if there are any concerns about any order in transit.

Because the situation is complex and constantly developing, our delivery times may also change, and we will endeavour to do our best to keep the information on our site up to date. Rest assured that we are following the situation closely, if anything changes, we’ll let you know.

Your support means a lot to us, especially during this time. 

Our catalogues are dispatched from New Delhi, India by tracked mail to all countries of the world. All items are packed with high quality packaging materials and sent within one working day of receipt of order. In the unlikely event that they arrive in damaged condition they will be replaced or refunded. Customs declarations stating that the contents are books are attached to all parcels. There is no import duty on books when imported into the vast majority of countries.

How long will it take to get to you?

Not long – a matter of a few days if you have selected the courier option. We can also send your catalogues via the Indian Postal Service, which is a cheaper option, but will take longer (1-2 weeks, depending on the destination), but we will not be able to supply you with a tracking number for this option.

You might also consider using our scanning service if you are interested in just a few pages as opposed to the entire catalogue.

Need to know the cost of shipping?

Because we ship to hundreds of countries it is not possible to provide a chart showing the cost of shipment to every country for every possible weight. So, simply add item(s) to your basket. As soon as you have the item(s) that are of interest to you click on “Go to Checkout”. Register if you have not done so already. You are not committed to make a purchase at the point and will still be able to add and remove items from your basket. Our program will calculate the postage for you. It calculates postage based on the actual gross packed weight of the items in your basket. At this point you can still return to the site and add more items, remove items, etc. When you have decided which ones you want to buy, please proceed as instructed.

Thecatalogstar.com Ltd does not accept liability for any import duties in the event that they are imposed.

International Buyers - Please Note:

Our catalogues will be shipped from New Delhi, India. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.


 

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