Terms & Conditions

Terms and Conditions for thecatalogstar.com Ltd

Contact information
Because of worldwide time differences we deal with enquires by email and by telephone during UK business hours. Please email admin@thecatalogstar.com. Exceptionally, should you require contact by phone please call +44 203 696 6924


If you use this website you are regarded as having accepted the following General Terms and Conditions, which include our Privacy Policy and Conditions of Sale where relevant, so please read and abide by them.

The following terms and conditions apply to all book and catalogue orders which are processed by thecatalogstar.com Ltd either online or by any other form of communication and form part of the contract between us.

Condition of goods
We try to ensure that all our catalogues are in excellent condition. In there are notes added to the catalogue or prices listed by hand we indicate so in the description of each item. As most of these items are second hand they are likely to have been used, a corner turned down or thumbed through. Consequently we expect many of our catalogues to have minor wear. All goods are supplied 'as is'.

Delivery
Our aim is to process all orders within 24 hours from receipt of payment.

Upon completion of your order you will receive an email confirming your order details and date of despatch.

Unless otherwise instructed by you, we will use the most economic method of postage. Expected delivery times are specified on the “Shipping” page on this website. The times quoted are estimates and thecatalogstar.com cannot guarantee that these time scales will be met in every case.

If your order is urgent please contact us and we can provide a guaranteed delivery service at additional charge.

Payment
We accept the payment via Paypal, sterling bank transfers and cheques drawn on UK banks.  If paying by bank transfer or cheque we will hold your order for 5 days. Any bank transfers made in currencies other than ponuds sterling may incur additional bak charges.

 
Pricing

Prices are quoted in Pounds sterling and include economy mail shipping costs. In general most countries do not charge duty or taxes on books and catalogues but the customer is responsible for payment of any sales tax applying in the country in which they are domiciled, in addition to the purchase price.


Condition of catalogues offered for sale

All the catalogues offered for sale on this site have been pucrhased from dealers or collectors that no longer need them. Consequently some may have prices noted in them or corners of pages turned down. The vast majority are unblemised and many have never even been opened. Each description indicates in prices have been annotated and are sold in the condition stated.


Prices realized
Many of these catalogues have lists of the hammer prices realized. We cannot guarantee the price list will be included. If a price list is essential to you please enquire at admin@thecatalogstar.com quoting the sale date and title. The major salerooms all offer lists of prices for past sales on their websites. Most are available as far back as 1998.



Returns and Refunds

To obtain a refund for goods purchased you must return the goods at your own expense and the goods must be in the condition which they left this premises. You must advise us of your intention to return any items within 14 days of receipt. Upon satisfactory and timely receipt thecatalogstar.com Ltd will credit Paypal (or otherwise refund) the total amount of your order, excluding the relevant post and packing costs.

In addition thecatalogstar.com Ltd will accept goods for return within 14 days of receipt by you if thecatalostar.com sends the wrong goods to you, in which case upon the return of such goods we will (at our option) refund the price to you (including our postage costs) or send you the correct goods.

Goods damaged in transit
In the event that goods arrive in damaged condition thecatalogstar.com will make a full refund upon receipt of proof that the goods have been damaged in transit. Such proof may take the form of photographs or return of the damaged goods (at our option).

Privacy
We do not sell, give away or in any other way disclose your personal information to any third parties or individuals at any time, except if required to do so by court order.

Force Majeure
thecatalogstar.com Ltd will not be liable to any customer for any delays or failure to perform due to any causes beyond our reasonable control. These causes may include acts or omissions of the customer, acts of God, default by a supplier, interruptions to delivery due to transport difficulties. The delivery cycle will be interrupted to be extended by the time lost by the excusable delay.

Jurisdiction and Law

Contracts between you and thecatalostar.com Ltd are governed by and shall be construed in accordance with French law with French courts having jurisdiction subject to any contrary rights you may have if you are a consumer.

"www.thecatalogstar.com" is a registered web site domain under the ownership of thecatalogstar.com Ltd, Wessex House, 40 Station Road; Westbury BA13 3JN, United Kingdom

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